Wawanesa Insurance is a major Canadian mutual insurer with its national headquarters in Winnipeg, Manitoba. Founded in 1896 in the village of Wawanesa, Manitoba, we now operate offices across Canada, including locations in Vancouver, Calgary, Edmonton, Toronto, Dartmouth, and Montreal, and sells products entirely through broker partnerships.&nbsp;

Employment Type: Existing Role 
Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Wawanesa, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Lethbridge, AB; Toronto (North York), ON; Kitchener, ON; Ottawa, ON; Montreal, QC; Moncton, NB; Dartmouth; NS. 
 
Working Business Language: English. This role requires regular interaction with employees and members across Canada where the primary business language utilized is English.  As such, the successful candidate must be fully proficient in English.     
Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan.   
The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $120,000 - $160,000. Candidates with salary expectations outside of the range are still encouraged to apply.
 
About The Wawanesa Mutual Insurance Company Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada’s largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.
 Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at wawanesa.com.
 
We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Job Overview</h2> </div><div>As a Senior Architect, you will be the technical authority on the Salesforce ecosystem and CRM-driven member, advisor, and broker experiences. This role leads architectural design, integration, and technology direction for Financial Services Cloud, Marketing Cloud, Sales Cloud, Experience Cloud, Agentforce, and the underlying Salesforce Platform. Responsibilities include developing technology roadmaps, architecture standards, and principles aligned with business objectives, while ensuring solutions align with Wawanesa's approved architecture, enterprise standards, and existing technology landscape. The role remains technically engaged in delivery, validating designs in code, building reference implementations, and conducting implementation reviews alongside the delivery team.</div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Job Responsibilities</h2> </div><div><ul>
<li style="color:black">Develop and maintain current and target state architecture models across Business, Application, Data, and Technology domains, with a primary focus on the Salesforce ecosystem and CRM-driven customer engagement solutions.</li>
<li style="color:black">Lead architecture for Financial Services Cloud, including FSC data models, Interaction Summaries, Action Plans, household and relationship management, onboarding, KYC, and advisor experience.</li>
<li style="color:black">Lead the design of Marketing Cloud solutions, including Journey Builder, Automation Studio, Email Studio, Contact Builder, MC Connect, and cross-cloud data synchronization for direct-to-member, advisor, and broker engagement.</li>
<li style="color:black">Define Sales Cloud architecture and Salesforce Platform foundations, including data modeling, sharing and security, declarative-vs-programmatic strategy, governor-limit-aware design, and platform governance.</li>
<li style="color:black">Lead the design of AI-driven experiences using Agentforce, collaborating with Domain Solution Architects to deliver intelligent automation, agent assistance, and conversational experiences integrated with the Salesforce platform.</li>
<li style="color:black">Design complex integrations between Salesforce, MuleSoft, AWS services, and enterprise and third-party systems (core insurance, content management, marketing, and custom APIs) using REST/SOAP APIs, Platform Events, Change Data Capture, and event-based patterns.</li>
<li style="color:black">Build reference implementations in Apex, Lightning Web Components (LWC), Flows, and OmniStudio to validate patterns and resolve complex technical problems.</li>
<li style="color:black">Ensure solutions support cross-platform reporting, CRM and marketing KPIs, service metrics, and customer interaction analytics.</li>
<li style="color:black">Gather solution architecture requirements from business and IT stakeholders, and identify non-functional requirements including scalability, availability, security, resilience, cost optimization, and operational supportability.</li>
<li style="color:black">Evaluate alternative approaches, develop target state architectures, and provide architectural direction to delivery teams, ensuring solutions align with enterprise standards, Salesforce Well-Architected guidance, and non-functional requirements.</li>
<li style="color:black">Establish and maintain architecture standards, reusable patterns, design and coding standards, and frameworks. Participate in design sessions and code reviews.</li>
<li style="color:black">Develop enterprise technology roadmaps for the Salesforce ecosystem aligned with business and IT strategies, and perform other duties as assigned.</li>
</ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><h2 style="font-size:1.0em;margin:0.0px">Qualifications</h2> </div><div><ul>
<li style="color:black">10+ years in full lifecycle Salesforce solution design; 5+ years in a Salesforce architecture role, preferably in a mid-to-large enterprise.</li>
<li style="color:black">Bachelor's degree in computer science, a related analytical discipline, or equivalent experience.</li>
<li style="color:black">Significant Salesforce architecture and development experience leading large-scale, multi-cloud enterprise programs.</li>
<li style="color:black">Expert-level proficiency in Apex, Lightning Web Components (LWC), Flows, SOQL/SOSL, and declarative automation, capable of implementing, debugging, and optimizing production code.</li>
<li style="color:black">Deep expertise in Financial Services Cloud, including FSC data models, Interaction Summaries, Action Plans, and regulated-industry use cases.</li>
<li style="color:black">Advanced Marketing Cloud experience, including Journey Builder, Automation Studio, Email Studio, Contact Builder, AMPscript/SSJS, MC Connect, and cross-cloud data synchronization.</li>
<li style="color:black">Strong Sales Cloud and Salesforce Platform skills, including data modeling, sharing/security, automation strategy, and large-data-volume design, plus hands-on OmniStudio experience (OmniScripts, FlexCards, DataRaptors, Integration Procedures).</li>
<li style="color:black">Proven experience designing and developing integrations using REST/SOAP APIs, MuleSoft or equivalent middleware, Platform Events, Change Data Capture, and event-driven patterns, and designing AI-assisted workflows using Agentforce or equivalent platforms (orchestration patterns, prompt engineering, responsible AI practices).</li>
<li style="color:black">Working knowledge of data governance, security models, OAuth, and SSO and strong Salesforce DevOps fluency, including Git-based source-driven development, CI/CD, sandbox strategy, and tools such as Gearset or Salesforce DevOps Center</li>
<li style="color:black">Proven track record establishing architecture standards that address scalability, availability, security, cost, and technical debt, and strong understanding of CRM operating models and how technology choices affect customer experience, advisor and broker efficiency, and reporting.</li>
<li style="color:black">Salesforce Certifications are required. </li>
<li style="color:black">Assets: experience in a regulated industry, experience integrating Salesforce with other plaforms, and experience implementing, configuring, and integrating enterprise commercial off-the-shelf software.</li>
</ul></div></div></div> Diversity Equity, Inclusion &amp; Belonging At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people – this is supported by having a representative workforce. 
We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas.   
We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to <a href="mailto:jobs@wawanesa.com" style="color:black">jobs@wawanesa.com</a>.  
All Wawanesa job applicants are subject to Wawanesa's <a href="https://www.wawanesa.com/canada/pip/employee-privacy-policy" style="color:black">Privacy Policy</a>. 
Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.

Senior Architect - Salesforce is no longer accepting applications.