The mission of triOS Education Group through triOS College Business Technology Healthcare and Eastern College is to help students become job-ready graduates. triOS Education Group operates 9 triOS College Business Technology Healthcare campuses across Ontario and 4 Eastern College campuses in Atlantic Canada focusing on providing practical hands-on training in-person, online and hybrid delivery models based on student choice which enables students to be successful in their chosen careers. The program curriculum is extremely comprehensive and is uniquely developed with input from industry leaders to provide the highest quality education and practical hands-on experience enabling a quick career progression for graduates. Canadian-owned and operated, triOS Education Group is proud to be recognized as one of Canada’s Best Managed Companies for fifteen years. triOS has been awarded the Platinum designation for redefining post-secondary education by listening to students and employer needs to deliver effective results. Since 1992, triOS College and Eastern College have prepared over 80,000 job-ready graduates for rewarding careers.

About the JobType:&nbsp;Full-time PermanentWage:&nbsp;$55,000 per yearShifts:&nbsp;Monday to Friday,&nbsp;6:00 AM – 2:30 PMLocation:&nbsp;Burlington, ONWhy Ryder?Join us and enjoy a range of great benefits:<ul><li>Weekly pay</li><li>Comprehensive benefits package&nbsp;available after 30 days</li><li>10 days of Paid Time Off&nbsp;upon hire</li><li>Deferred Profit Sharing and Retirement Savings Plans</li><li>A&nbsp;safe, friendly, and respectful&nbsp;working environment</li><li>Recognized by Forbes&nbsp;as one of Canada’s Best Employers in 2025</li></ul>https://drive.google.com/file/d/1EPNnDPvi7LkINtmz6K8-ICocg4GKTa4D/view?usp=sharingThe Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This requires the Management Trainee to work cross functionally across Operations, Asset Management, Sales, Quality, and Rental.Essential Functions<ul><li>Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.</li><li>Coordinate with the rental department to ensure maximum utilization without compromising lease customers.</li><li>Partner with Sales staff on customer calls for new business and increased customer satisfaction.</li><li>Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead.</li><li>Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction.</li><li>Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.</li></ul>Additional Responsibilities<ul><li>Relocation within the business unit at the conclusion of the training program is required.</li><li>Performs other duties as assigned.</li></ul>Skills and Abilities<ul><li>Detail oriented with excellent follow-up practices, Required.</li><li>Strong verbal and written communication skills , Required.</li><li>Instills commitment to organizational goals , Required.</li><li>Capable of multi-tasking, highly organized, with excellent time management skills Able to prioritize work, Required.</li><li>Flexibility to operate and self-driven to excel in a fast-paced environment , Required.</li><li>Strong mechanical skills , Required.</li><li>Effective interpersonal skills Excellent influencing skills, Required.</li><li>Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required.</li><li>Ability to work independently and as a member of a team, Required.</li></ul>Qualifications<ul><li>Bachelor's Degree, Required.</li><li>1 year or more in customer service with issues resolution experience, Preferred.</li><li>Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required.</li><li>Basic understanding of Business Finance, controls and metrics Beginner, Required.</li></ul>Contact UsShould you have any questions about this job, the application process, etc., please feel free to contact our recruiter:Recruiter:&nbsp;Massinisa BelguesmiaEmail:&nbsp;massinisa_belguesmia@ryder.com

Operations Management Trainee is no longer accepting applications.