The mission of triOS Education Group through triOS College Business Technology Healthcare and Eastern College is to help students become job-ready graduates. triOS Education Group operates 9 triOS College Business Technology Healthcare campuses across Ontario and 4 Eastern College campuses in Atlantic Canada focusing on providing practical hands-on training in-person, online and hybrid delivery models based on student choice which enables students to be successful in their chosen careers. The program curriculum is extremely comprehensive and is uniquely developed with input from industry leaders to provide the highest quality education and practical hands-on experience enabling a quick career progression for graduates. Canadian-owned and operated, triOS Education Group is proud to be recognized as one of Canada’s Best Managed Companies for fifteen years. triOS has been awarded the Platinum designation for redefining post-secondary education by listening to students and employer needs to deliver effective results. Since 1992, triOS College and Eastern College have prepared over 80,000 job-ready graduates for rewarding careers.

About the Role – How you will Contribute to the Service:The Network Telephony Systems Specialist will be responsible for providing specialized technical support services for managing, supporting, upgrading, and implementing Halton Regional Police Service (HRPS) Telephony, Local Area Network (LAN), and Wide Area Network (WAN) infrastructure. This role involves assisting in the planning, design, specification, testing, and implementation of new or enhanced infrastructure solutions.The ideal candidate will work hands-on with LAN and WAN networking technologies, including switching and routing, VPN solutions, firewalls, enterprise telephony systems, Webex collaboration tools, and datacenter networking infrastructure. They will participate in systems analysis, vendor contracts, and detailed systems design, while assisting in the planning, design, and implementation of new infrastructure solutions.Key Responsibilities:<ul><li>Deploying, configuring, and managing enterprise networking equipment including switches, routers, firewalls, and VPN appliances.</li><li>Supporting and maintaining WAN equipment and circuits, datacenter networking infrastructure, and enterprise telephony systems.</li><li>Administering and troubleshooting Webex and other enterprise collaboration platforms.</li><li>Monitoring network traffic, performance, and health; identifying and resolving issues proactively.</li><li>Creating and managing push policies, preparing schematics and diagrams for problem analysis, and documenting infrastructure decisions.</li><li>Overseeing data cable installations and maintaining accurate records of circuits, dial plans, and network configurations.</li><li>Obtaining quotes for new equipment and coordinating with vendors for procurement and support.</li><li>Providing technical advice and recommendations on systems and infrastructure improvements.</li><li>Offering backup support to the IT Service Desk and assisting with troubleshooting complex technical issues.</li><li>Contributing to the development and documentation of operating procedures and standards.</li><li>Performing other duties as assigned.</li></ul>What you’ll Bring to the Role:Education, Certifications and Qualifications:&nbsp;Community college diploma in information technology, computer, communications networks, or a related field, or an equivalent combination of education and/or related experience.Previous Experience, Knowledge and Skills:&nbsp;A minimum of 3 years of related work experience is required, including independently implementing and programming Cisco switches, Cisco routers, wireless access points, wireless controllers, firewalls, VLANs, VPCs, Wi-Fi, VPN, VPN tunnels, datacenter networking, Cisco Unified Communications, and WAN connectivity between sites. Proven ability to collaborate with vendors on multi-site WAN connectivity and troubleshooting is essential. Experience with Webex, Cisco ACI, Next Generation 9-1-1, i3 standard, and network support tools is preferred, along with expertise in managing QoS.**Note: The successful applicant will need to pass a background check to the satisfaction of the Service which will include reference checks with previous employers, verification of educational achievements, and a criminal background screen.

Network Telephony Systems Specialist is no longer accepting applications.