The mission of triOS Education Group through triOS College Business Technology Healthcare and Eastern College is to help students become job-ready graduates. triOS Education Group operates 9 triOS College Business Technology Healthcare campuses across Ontario and 4 Eastern College campuses in Atlantic Canada focusing on providing practical hands-on training in-person, online and hybrid delivery models based on student choice which enables students to be successful in their chosen careers. The program curriculum is extremely comprehensive and is uniquely developed with input from industry leaders to provide the highest quality education and practical hands-on experience enabling a quick career progression for graduates. Canadian-owned and operated, triOS Education Group is proud to be recognized as one of Canada’s Best Managed Companies for fifteen years. triOS has been awarded the Platinum designation for redefining post-secondary education by listening to students and employer needs to deliver effective results. Since 1992, triOS College and Eastern College have prepared over 80,000 job-ready graduates for rewarding careers.

What you’ll be doingThe role is split 70% Account Management and 30% Business Development.<ul><li>Client Account Management:</li><li>Conduct account reviews with clients, presenting standardized reports and discussing new business opportunities.</li><li>Ensure regular client touches to maintain strong relationships, working closely with the marketing team.</li><li>Document client interactions and processes to ensure consistency and quality.</li><li>Lead Generation:</li><li>Execute focused direct mail campaigns and follow-up phone calls to qualify leads.</li><li>Conduct new prospect meetings and sell IT assessments or audits to potential clients.</li><li>Convert IT assessments into customers with a high success rate.</li><li>Sales Department Organization:</li><li>Help structure the sales department, defining client touch frequencies and ensuring regular interactions based on client value.</li><li>Implement structured processes and documentation within the sales department.</li><li>Client Touches and Relationship Building:</li><li>Organize and define the frequency and type of client interactions, including emails, phone calls, video recordings, and in-person visits.</li><li>Build strong relationships with clients, particularly higher-tier clients, through quarterly business reviews and appreciation visits.</li><li>Transition Plan:</li><li>Work alongside the current account manager to ensure a smooth transition and proper training.</li><li>Maintain continuity in client account management during the transition period.</li></ul> Working with us <ul><li>This is a full-time, permanent position, with a flexible schedule, during our working hours, Monday to Friday, 8:00am to 5:00pm.</li><li>Hybrid Work Environment</li><li>Potential for some networking events outside of regular hours</li><li>Generous benefits package</li><li>Onsite parking</li></ul>This is a terrific opportunity for someone who is looking to work in a rich learning environment focused on Microsoft and cloud products such as Copilot. Build a meaningful career in a highly varied and interesting role. Qualifications<ul><li>Please complete the questionnaire at the end, along with your resume.</li><li>Proven experience in account management, sales, or a related field.</li><li>Strong communication and interpersonal skills.</li><li>Ability to build and maintain strong client relationships.</li><li>Proactive and organized approach to work.</li><li>Experience with lead generation and sales processes.</li><li>Familiarity with IT services and solutions is a plus.</li></ul>

MSP Account Manager / Business Development is no longer accepting applications.