The mission of triOS Education Group through triOS College Business Technology Healthcare and Eastern College is to help students become job-ready graduates. triOS Education Group operates 9 triOS College Business Technology Healthcare campuses across Ontario and 4 Eastern College campuses in Atlantic Canada focusing on providing practical hands-on training in-person, online and hybrid delivery models based on student choice which enables students to be successful in their chosen careers. The program curriculum is extremely comprehensive and is uniquely developed with input from industry leaders to provide the highest quality education and practical hands-on experience enabling a quick career progression for graduates. Canadian-owned and operated, triOS Education Group is proud to be recognized as one of Canada’s Best Managed Companies for fifteen years. triOS has been awarded the Platinum designation for redefining post-secondary education by listening to students and employer needs to deliver effective results. Since 1992, triOS College and Eastern College have prepared over 80,000 job-ready graduates for rewarding careers.

Job description:Snaplii offers immigration support for qualified candidates, including pathways to work permits and permanent residency.About the RoleWe are seeking an outgoing, high-EQ Merchant Account Manager to own a B2B portfolio end-to-end—from onboarding and integration through activation, usage, and expansion. You’ll be the day-to-day bridge between merchants and Snappay, a pre-IPO, high-growth B2B payments platform enabling North American merchants to accept Alipay, WeChat Pay, and UnionPay online, in-app, and in-store (via plugins, gateways, terminals/QR). You will run e-commerce plugin/gateway and in-store terminal/QR workflows, liaise on settlement, and handle light risk/ops topics (refunds, disputes). Your goal is simple: make every merchant successful, measurable, and eager to grow with us.Qualifications<ul><li>0–3 years in B2B account management, merchant operations, customer success, or payments/SaaS; (exceptional new grads welcome).</li><li>Communication: An empathetic and confident communicator who builds trust effortlessly with owners, finance, IT, and store teams.</li><li>Language: Full professional proficiency in English and Mandarin.</li><li>Analysis &amp; product sense: comfortable reading dashboards and turning findings into actions; can explain payments/settlement/refunds/ in plain language.</li><li>Tools: Proficiency with CRM and spreadsheets; a demonstrated ability to maintain clear and process-oriented documentation is a plus.</li><li>Nice to have: experience with Alipay/WeChat Pay/UnionPay acceptance or e-commerce/terminal rollouts.</li></ul>What You’ll Do<ul><li>Own the book:&nbsp;activate, retain, and expand a set of merchants via cadenced calls/visits and quarterly business reviews (QBRs).</li><li>Onboard &amp; integrate: coordinate e-commerce plugin/gateway setup or in-store terminal/QR acceptance; train staff, run test transactions, confirm limits and risk checks.</li><li>Drive insights: monitor volume, success rates, and fee structures.</li><li>Collaborate: work with Product/Engineering, Risk, Finance, Legal, and Channel Partners to deliver timely, durable outcomes.</li><li>Protect the brand:&nbsp;provide professional, measured responses in authorized public channels when needed.</li></ul>Who You Are<ul><li>Outgoing, communicative, and high-EQ—you flex your style across stakeholders and keep relationships warm.</li><li>Hard-working &amp; outcome-driven—you break down complexity into steps, own the plan, and land results.</li><li>Curious &amp; fast-learning—you pick up payments concepts quickly and turn new knowledge into better SOPs.</li><li>Systematic—you use checklists, templates, and dashboards so work is trackable, reviewable, and repeatable.</li><li>Owner’s mindset—you do what it takes for merchant success and coordinate the last mile.</li></ul>Job Type: Full-timePay: $48,000.00-$65,000.00 per year

Merchant Account Manager (B2B) is no longer accepting applications.