The mission of triOS Education Group through triOS College Business Technology Healthcare and Eastern College is to help students become job-ready graduates. triOS Education Group operates 9 triOS College Business Technology Healthcare campuses across Ontario and 4 Eastern College campuses in Atlantic Canada focusing on providing practical hands-on training in-person, online and hybrid delivery models based on student choice which enables students to be successful in their chosen careers. The program curriculum is extremely comprehensive and is uniquely developed with input from industry leaders to provide the highest quality education and practical hands-on experience enabling a quick career progression for graduates. Canadian-owned and operated, triOS Education Group is proud to be recognized as one of Canada’s Best Managed Companies for fifteen years. triOS has been awarded the Platinum designation for redefining post-secondary education by listening to students and employer needs to deliver effective results. Since 1992, triOS College and Eastern College have prepared over 80,000 job-ready graduates for rewarding careers.

Vibrant Community Health (“Vibrant”) is driven by a strong commitment to community and a client-centred approach that aims to improve the quality of life and health outcomes for individuals living in North Toronto, especially those who are vulnerable and face complex challenges and systemic barriers to care such as physical disabilities, social isolation, members of racialized communities, and older adults.Located in a restored, accessible heritage building at the heart of Yonge &amp; Eglinton, Vibrant offers a welcoming and inclusive workplace where your work has purpose and your impact is felt throughout the community.Position Overview:As a member of an interdisciplinary team, the Medical Secretary provides reception and clerical support to the staff and programs at Vibrant and is responsible for receiving and welcoming clients and guests to our Health Centre. Duties include booking/rescheduling appointments, monitoring clinician schedules, and providing general administrative support to primary care &amp; allied care providers using an electronic medical record (EMR). Some evening work will be required. This position is expected to work onsite.Summary of Duties:<ul><li>Provide reception services including positive customer service, communication with clients, answering incoming calls, and directing calls accordingly</li><li>Respond to general inquiries, obtain services for clients (e.g. taxis, referrals to other agencies, etc.), and provide information to the public and other agencies regarding services</li><li>Scan, fax, and/or mail documents as required</li><li>Triage incoming phone calls; schedule &amp; confirm client appointments, tests, follow-ups, and manage schedules using an electronic medical record (EMR) as required</li><li>Respond to the administrative needs of clinical staff by assisting with computer work, photocopying, faxing, filing, and scheduling</li><li>Ensure client records and files are accurate and current, and update the medical record system with appropriate information as needed</li><li>Coordinate referrals with external service providers</li><li>Ensure clients have appropriate registration and requisition forms</li><li>Distribute harm reduction supplies when needed</li><li>Share information collected from clients with the appropriate clinical staff</li><li>Participate in meetings as required</li><li>Adhere to all policies and procedures of Vibrant Community Health</li><li>Participate in other duties as assigned</li></ul>Qualifications/Skills:<ul><li>High School Diploma or equivalent; medical administrative education an asset</li><li>Minimum 1 year experience as a medical secretary or administrative assistant</li><li>Experience working in a community health setting</li><li>Proficiency in the use of computer technology, specifically with electronic medical record (EMR) systems; experience using PS Suite is an asset</li><li>Knowledge of the health care sector including primary health care and the community-based health model</li><li>Demonstrated experience working with vulnerable populations with complex health needs including seniors, people living with disabilities, and those who may have difficulty accessing health care</li><li>Knowledge of harm reduction principles and Independent Living philosophy considered an asset</li><li>Demonstrated ability to work independently and as a member of a multi-disciplinary team</li><li>Excellent communication, interpersonal, and organizational skills</li><li>Police clearance documentation will be required for employment</li></ul>

Medical Secretary is no longer accepting applications.