The mission of triOS Education Group through triOS College Business Technology Healthcare and Eastern College is to help students become job-ready graduates. triOS Education Group operates 9 triOS College Business Technology Healthcare campuses across Ontario and 4 Eastern College campuses in Atlantic Canada focusing on providing practical hands-on training in-person, online and hybrid delivery models based on student choice which enables students to be successful in their chosen careers. The program curriculum is extremely comprehensive and is uniquely developed with input from industry leaders to provide the highest quality education and practical hands-on experience enabling a quick career progression for graduates. Canadian-owned and operated, triOS Education Group is proud to be recognized as one of Canada’s Best Managed Companies for fifteen years. triOS has been awarded the Platinum designation for redefining post-secondary education by listening to students and employer needs to deliver effective results. Since 1992, triOS College and Eastern College have prepared over 80,000 job-ready graduates for rewarding careers.

Job descriptionAbout Plextec Plextec is a fast-growing managed IT and cloud services provider based in Kitchener, Ontario. We help businesses succeed by delivering reliable, secure, and scalable technology solutions that keep their systems running and their teams productive. We’re looking for a&nbsp;Junior IT Technician&nbsp;who’s passionate about technology, eager to learn, and excited to work in a collaborative, hands-on environment. You’ll be part of a supportive team that values professionalism, curiosity, and client success. What You’ll Do As a Junior IT Technician at Plextec, you’ll be part of our frontline technical team, helping maintain and support our clients’ IT systems and data center operations. Your responsibilities include: <ul><li>Monitoring IT systems and responding to alerts using Plextec’s monitoring tools</li><li>Troubleshooting network, server, application, and hardware issues</li><li>Performing backups, patching, and regular maintenance</li><li>Providing Tier 1 and Tier 2 support to clients via phone, remote tools, and onsite visits</li><li>Logging and tracking all issues in our incident/ticketing system (ConnectWise PSA or equivalent)</li><li>Assisting in maintaining and supporting:</li><li>Networking (Firewalls, Routers, Switches, Access Points)</li><li>Windows Servers (Active Directory, Exchange, Hyper-V)</li><li>Linux/UNIX systems</li><li>Proxmox clusters and backups</li><li>Server and SAN hardware in our data centers</li><li>Working with senior technicians and service desk teams to resolve escalated issues</li><li>Following change management and security protocols for all customer-impacting work</li></ul> Who You Are We’re looking for someone who’s not just technically capable but also proactive, adaptable, and client-focused. You’re someone who: <ul><li>Has a strong sense of ownership and problem-solving ability</li><li>Communicates clearly and professionally with clients and colleagues</li><li>Can multitask and stay organized in a fast-paced MSP environment</li><li>Enjoys learning new technologies and improving processes</li></ul> What You’ll Bring Education &amp; Experience <ul><li>Degree or diploma in Computer Science, Computer Engineering, or a related IT field — or equivalent experience</li><li>1–2 years of experience in a technical support, systems, or network role</li></ul> Technical Skills <ul><li>Strong knowledge of&nbsp;Microsoft Active Directory&nbsp;and&nbsp;Windows Server environments</li><li>Experience with:</li><li>Hyper-V&nbsp;(required)</li><li>Proxmox&nbsp;(required)</li><li>Mikrotik Routers and routing&nbsp;(required)</li><li>Azure, Microsoft 365, and AWS&nbsp;(asset)</li><li>3CX PBX, Citrix XEN, FreeNAS, UNIX/Linux/BSD&nbsp;(asset)</li><li>Understanding of&nbsp;firewall, VPN, and routing&nbsp;concepts</li><li>Familiarity with&nbsp;data center operations&nbsp;and&nbsp;IT service delivery best practices</li><li>Valid G driver’s license&nbsp;and reliable vehicle (for onsite support)</li><li>Excellent English communication skills</li></ul> Why Join Plextec <ul><li>Comprehensive benefits, including:</li><li>Extended health and dental care</li><li>Life insurance</li><li>On-site parking</li><li>Casual dress&nbsp;and a supportive team culture</li><li>In-office position&nbsp;with occasional remote work permitted only under special circumstances (e.g., illness or severe weather)</li><li>Opportunities for professional development&nbsp;— training and certifications may be discussed if they become relevant to the role</li></ul> Ready to Grow with Us? If you’re passionate about IT and want to build your career with a company that values initiative, teamwork, and continuous improvement, Plextec is the place for you. Apply today and start your journey with Plextec

Junior IT Technician (Computer Network Technician) is no longer accepting applications.