The mission of triOS Education Group through triOS College Business Technology Healthcare and Eastern College is to help students become job-ready graduates. triOS Education Group operates 9 triOS College Business Technology Healthcare campuses across Ontario and 4 Eastern College campuses in Atlantic Canada focusing on providing practical hands-on training in-person, online and hybrid delivery models based on student choice which enables students to be successful in their chosen careers. The program curriculum is extremely comprehensive and is uniquely developed with input from industry leaders to provide the highest quality education and practical hands-on experience enabling a quick career progression for graduates. Canadian-owned and operated, triOS Education Group is proud to be recognized as one of Canada’s Best Managed Companies for fifteen years. triOS has been awarded the Platinum designation for redefining post-secondary education by listening to students and employer needs to deliver effective results. Since 1992, triOS College and Eastern College have prepared over 80,000 job-ready graduates for rewarding careers.

IT Support Specialist – Clear CodeDo you love solving puzzles, helping people, and making technology&nbsp;just work? At Clear Code, we’re looking for our next IT hero—the person everyone turns to when their screen freezes, their network hiccups, or their project grinds to a halt. You’ll be the trusted guide who keeps our clients’ systems running smoothly from top to bottom: desktops, servers, networks, and beyond.This isn’t just an IT job—it’s a chance to be the bridge between people and technology.What You’ll DoEnd-UserSupport<ul><li>Be the friendly first responder when staff run into tech troubles.</li><li>Troubleshoot across desktops, laptops, mobile devices, printers, VOIP phones, and peripherals.</li><li>Deliver clear, jargon-free training to help people get the most out of Office 365 and other tools.</li></ul>Systems &amp; Server Management<ul><li>Keep Windows servers and workstations humming along.</li><li>Manage Active Directory, Group Policy, and Remote Desktop Services.</li><li>Handle Office 365 admin—user setup, licensing, and smooth email migrations.</li><li>Provide light SQL Server support (backups, triggers, views, procedures).</li></ul>Network &amp; Infrastructure<ul><li>Troubleshoot LAN/WAN issues and support firewall, switch, and VPN configurations.</li><li>Install and maintain network hardware, cabling, and wireless systems.</li><li>Help migrate virtual machines to new hardware when needed.</li></ul>Support Operations &amp; Documentation<ul><li>Log every task and resolution in our ticketing system (PSA/RMM).</li><li>Contribute to our internal knowledge base and asset inventory.</li><li>Spot opportunities for continuous improvement and help us level up our support game.</li></ul>What You BringYou’re not just technical—you’re approachable, patient, and reliable. You know how to explain the complex in simple terms, and you get genuine satisfaction from helping people succeed.Experience &amp; Skills<ul><li>2+ years in IT support (MSP or internal IT team).</li><li>Strong knowledge of:</li><li>Windows Server and Desktop environments</li><li>Microsoft 365 (Teams, Outlook, Admin Center)</li><li>Active Directory &amp; Group Policies</li><li>VOIP systems</li><li>Networking fundamentals (DHCP, DNS, TCP/IP, firewalls, switches)</li><li>Bonus points for:</li><li>SQL Server, virtualization (VMWare/Hyper-V), backup systems</li><li>Hands-on with RMM/PSA tools like ConnectWise or Autotask</li></ul>Soft Skills<ul><li>Clear communicator who can translate “tech” into plain English.</li><li>Organized multitasker who thrives in a fast-paced environment.</li><li>Self-motivated, quick learner, independent problem-solver.</li><li>Professional and discreet when handling confidential info.</li></ul>Why You’ll Love It HereAt Clear Code, you’re not just a technician—you’re a partner in helping people do their best work. You’ll have the chance to grow your skills across a wide range of technologies, work with a supportive team, and make a direct impact every day.Job Type: Full-timePay: $75,000.00-$90,000.00 per yearBenefits:<ul><li>Dental care</li><li>Extended health care</li><li>Life insurance</li><li>On-site parking</li></ul>Work Location: In person

IT Support Specialist- Clear Code is no longer accepting applications.