<p>The mission of triOS Education Group through triOS College Business Technology Healthcare and Eastern College is to help students become job-ready graduates. triOS Education Group operates 9 triOS College Business Technology Healthcare campuses across Ontario and 4 Eastern College campuses in Atlantic Canada focusing on providing practical hands-on training in-person, online and hybrid delivery models based on student choice which enables students to be successful in their chosen careers. The program curriculum is extremely comprehensive and is uniquely developed with input from industry leaders to provide the highest quality education and practical hands-on experience enabling a quick career progression for graduates.</p><p><br></p><p>Canadian-owned and operated, triOS Education Group is proud to be recognized as one of Canada’s Best Managed Companies for fifteen years. triOS has been awarded the Platinum designation for redefining post-secondary education by listening to students and employer needs to deliver effective results. Since 1992, triOS College and Eastern College have prepared over 80,000 job-ready graduates for rewarding careers.</p>

<h2>Full job description</h2><ul><li>Education: Secondary (high) school graduation certificate</li><li>Experience: 1 to less than 7 months</li></ul><h2><strong>Tasks</strong></h2><ul><li>Respond to users experiencing difficulties with computer</li><li>Consult user guides, technical manuals and other documents to research and implement solutions</li><li>Provide advice and training to users in response to identified difficulties</li><li>Collect, organize and maintain a problems and solutions log for use by other technical support analysts</li><li>Participate in the redesign of applications and other software</li><li>Provide business systems, network and Internet support to users in response to identified difficulties</li></ul><h2><strong>Work conditions and physical capabilities</strong></h2><ul><li>Fast-paced environment</li><li>Work under pressure</li><li>Attention to detail</li></ul><h2><strong>Personal suitability</strong></h2><ul><li>Client focus</li><li>Organized</li><li>Team player</li><li>Time management</li><li>Work Term: Permanent</li><li>Work Language: English</li><li>Hours: 30 to 35 hours per week</li></ul><p><br></p>

help desk technician is no longer accepting applications.