The mission of triOS Education Group through triOS College Business Technology Healthcare and Eastern College is to help students become job-ready graduates. triOS Education Group operates 9 triOS College Business Technology Healthcare campuses across Ontario and 4 Eastern College campuses in Atlantic Canada focusing on providing practical hands-on training in-person, online and hybrid delivery models based on student choice which enables students to be successful in their chosen careers. The program curriculum is extremely comprehensive and is uniquely developed with input from industry leaders to provide the highest quality education and practical hands-on experience enabling a quick career progression for graduates. Canadian-owned and operated, triOS Education Group is proud to be recognized as one of Canada’s Best Managed Companies for fifteen years. triOS has been awarded the Platinum designation for redefining post-secondary education by listening to students and employer needs to deliver effective results. Since 1992, triOS College and Eastern College have prepared over 80,000 job-ready graduates for rewarding careers.

About UsIntegra Health Centre is a BIPOC organization founded in 2015 with a mission and vision to change the way healthcare is delivered. Integra health is an innovation focused leader in the community and corporate healthcare delivery space. We provide comprehensive health solutions to patients through our collaborative model of care combining one's medical, rehabilitation and wellness needs. Our passion to cross all industry sectors and develop healthcare models within corporate frameworks has helped us scale our vast network of healthcare providers and corporate partners to deliver seamlessly integrated programs.Integra Health Centre is seeking a dedicated and customer-focused Healthcare Services Coordinator to join our dynamic integrated healthcare clinic located in the heart of Toronto’s financial district. Integra Health offers a comprehensive range of services, including Aesthetic procedures (Botox, Fillers, Medical Aesthetics), Family Medicine, Walk-in Medical Services, Specialty Care, Chiropractic, Physiotherapy, Massage Therapy, Naturopathy, Psychotherapy, Osteopathy, and other health disciplines.The ideal candidate will possess a professional demeanor, excellent communication skills, and a passion for providing exceptional patient service. This role offers a fast-paced environment with numerous opportunities for professional growth within a supportive and collaborative team.If you are committed to delivering outstanding customer service and eager to contribute to a leading integrated healthcare facility,&nbsp;Integra Health Centre&nbsp;offers an exciting and rewarding opportunity.Integra Health - www.integrahealth.caResponsibilities:<ul><li>Serve as the first point of contact for incoming calls across all lines of business, including medical, allied health, wellness, and skin services, providing exceptional customer service</li><li>Schedule patient appointments efficiently using the appropriate EMR software for both medical and non-medical schedules</li><li>Maintain comprehensive knowledge of Integra Health services to confidently discuss offerings with patients in a knowledgeable and considerate manner</li><li>Understand the Ontario healthcare system to effectively advise patients on services that align with their healthcare needs</li><li>Demonstrate a strong understanding of Integra Health’s collaborative care model, which integrates medical, rehabilitation, and wellness services, and communicate this effectively to patients over the phone</li><li>Respond to patient inquiries promptly and professionally</li><li>Perform all other duties as assigned by management</li></ul>Required Skills and Abilities Include:<ul><li>Demonstrate strong teamwork and collaboration abilities within a dynamic work environment</li><li>Maintain professional and courteous communication at all times</li><li>Exhibit excellent telephone etiquette and client service skills</li><li>Proven ability to multi-task effectively and prioritize tasks efficiently</li><li>Fluent in spoken and written English</li><li>Experience using Telus PS Suite EMR is preferred</li><li>Familiarity with Jane app EMR is an asset</li><li>Prior experience working in a medical or healthcare facility</li><li>Knowledge of OHIP billing procedures is an asset</li></ul>Qualifications and Experience:<ul><li>University Degree or College Diploma preferred</li><li>Minimum of 2 years of experience in the customer service field</li><li>At least 1 year of experience in the healthcare service industry</li><li>Experience working in an aesthetic or cosmetic spa environment is an asset</li></ul>

Healthcare Services Coordinator is no longer accepting applications.