The mission of triOS Education Group through triOS College Business Technology Healthcare and Eastern College is to help students become job-ready graduates. triOS Education Group operates 9 triOS College Business Technology Healthcare campuses across Ontario and 4 Eastern College campuses in Atlantic Canada focusing on providing practical hands-on training in-person, online and hybrid delivery models based on student choice which enables students to be successful in their chosen careers. The program curriculum is extremely comprehensive and is uniquely developed with input from industry leaders to provide the highest quality education and practical hands-on experience enabling a quick career progression for graduates. Canadian-owned and operated, triOS Education Group is proud to be recognized as one of Canada’s Best Managed Companies for fifteen years. triOS has been awarded the Platinum designation for redefining post-secondary education by listening to students and employer needs to deliver effective results. Since 1992, triOS College and Eastern College have prepared over 80,000 job-ready graduates for rewarding careers.

<h2>Full job description</h2>Job SummaryWe are seeking a motivated&nbsp;Entry Level Customer Service Representative&nbsp;to join our client's dynamic team. The successful candidate will be responsible for handling customer inquiries, processing data entries, and contributing to a positive customer experience through effective communication and problem-solving.Employment Type: Seasonal, ContractPay: $21/hrResponsibilities<ul><li>Respond promptly and professionally to customer inquiries via phone, email, or chat</li><li>Assist customers with product information, order processing, and issue resolution</li><li>Perform accurate data entry to update customer records and transaction details</li><li>Engage in upselling and suggest additional products or services to enhance customer satisfaction</li><li>Maintain a high level of phone etiquette and communication skills during interactions</li><li>Analyze customer feedback and common issues to recommend improvements</li><li>Collaborate with team members to ensure seamless service delivery and meet departmental goals</li></ul>Skills<ul><li>Strong communication skills, both verbal and written, in English</li><li>Customer service experience in office or retail</li><li>Excellent data entry skills with attention to detail and accuracy</li><li>Ability to analyze information quickly and effectively to resolve customer concerns</li><li>Experience or interest in sales, upselling, and customer engagement strategies</li><li>Demonstrated ability to handle multiple tasks efficiently in a fast-paced environment</li><li>Strong interpersonal skills with a friendly demeanor and professional phone etiquette</li><li>Multilingual capabilities are a plus for serving diverse clients effectively</li></ul>ProTemps ProTege uses AI tools and platforms to identify and assess qualified candidates based on the requirements of the role.We welcome all applicants with relevant skills, qualifications and experience to apply.ProTemps is a respected Canadian-owned staffing agency specializing in Temporary, Contract &amp; Permanent placements. Our offices are strategically located in Mississauga, (servicing the GTA) and Calgary, (servicing all of Alberta). ProTemps provides a comprehensive suite of solutions across a variety of industries and sectors.Job Types: Fixed term contract, SeasonalContract length: 7 monthsPay: $21.00 per hourEducation:<ul><li>Secondary School (preferred)</li></ul>Experience:<ul><li>Customer service: 1 year (required)</li><li>Administrative: 1 year (preferred)</li></ul>Work Location: In person

Customer Service Representative (Contract) is no longer accepting applications.