The mission of triOS Education Group through triOS College Business Technology Healthcare and Eastern College is to help students become job-ready graduates. triOS Education Group operates 9 triOS College Business Technology Healthcare campuses across Ontario and 4 Eastern College campuses in Atlantic Canada focusing on providing practical hands-on training in-person, online and hybrid delivery models based on student choice which enables students to be successful in their chosen careers. The program curriculum is extremely comprehensive and is uniquely developed with input from industry leaders to provide the highest quality education and practical hands-on experience enabling a quick career progression for graduates. Canadian-owned and operated, triOS Education Group is proud to be recognized as one of Canada’s Best Managed Companies for fifteen years. triOS has been awarded the Platinum designation for redefining post-secondary education by listening to students and employer needs to deliver effective results. Since 1992, triOS College and Eastern College have prepared over 80,000 job-ready graduates for rewarding careers.

<h2>Full job description</h2>Closing the Gap Healthcare (CTG) is dedicated to providing Canadians with the highest level of care across a wide range of home and community settings. We are seeking a passionate and dedicated Care Team Coordinator to join your team. In this role, you will coordinate and schedule home and community visits, communicate with our healthcare providers, ensuring seamless service delivery while providing empathetic support to the clients and providers. Your administrative skills will help keep our operations organized and efficient. What you will be doing?<ul><li>Assist and interact with clients, delivering exceptional customer service and support.</li><li>Presenting information about CTG programs and services to clients to promote service engagement and support sales efforts.</li><li>Schedule visits and manage communication between clients and providers, ensuring timely and effective service</li><li>Accurately and efficiently assessing customer requests and addressing them immediately or escalates as appropriate.</li><li>Keep track of all client interactions, schedules, and relevant documentation to maintain a smooth workflow</li><li>Work closely with an experienced leadership team, benefiting from their guidance and direction as you grow in your role</li></ul> Skills needed for success:<ul><li>Exceptional communication and interpersonal skills, with bilingual proficiency in French and English.</li><li>A passion for customer service and a desire to grow within the healthcare industry.</li><li>Commitment to ensuring the confidentiality and privacy of client information at all times</li><li>Organized with precise attention to detail and efficiency in data entry.</li><li>Knowledge of Medical terminology is an asset.</li><li>A diploma from Community College in Communication, Business Administration, Office Administration or Medical.</li><li>Office Administration and/or Grade 12 Diploma with related experience.</li></ul> What you can expect:As a member of Closing the Gap Healthcare’s Team Made for Caring, you can expect:<ul><li>Competitive total compensation package.</li><li>Group benefits including medical and dental.</li><li>Generous Vacation package.</li><li>In depth training and orientation to set you up for success.</li><li>A culture of performance recognition and appreciation.</li><li>A commitment to excellence.</li></ul> Who we are: Closing the Gap Healthcare (CTG) is proud to be a Canadian-owned, award-winning, fully accredited and publicly funded organization.

Care Team Coordinator is no longer accepting applications.