The mission of triOS Education Group through triOS College Business Technology Healthcare and Eastern College is to help students become job-ready graduates. triOS Education Group operates 9 triOS College Business Technology Healthcare campuses across Ontario and 4 Eastern College campuses in Atlantic Canada focusing on providing practical hands-on training in-person, online and hybrid delivery models based on student choice which enables students to be successful in their chosen careers. The program curriculum is extremely comprehensive and is uniquely developed with input from industry leaders to provide the highest quality education and practical hands-on experience enabling a quick career progression for graduates. Canadian-owned and operated, triOS Education Group is proud to be recognized as one of Canada’s Best Managed Companies for fifteen years. triOS has been awarded the Platinum designation for redefining post-secondary education by listening to students and employer needs to deliver effective results. Since 1992, triOS College and Eastern College have prepared over 80,000 job-ready graduates for rewarding careers.

Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery, and traditional Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon NextGen services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at 'a job' but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a work hard, play hard environment and seek the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVEPosition OverviewThe Associate Project Delivery Lead is primarily responsible for planning, tracking, and managing customer projects. The associate level role will be responsible for customer projects that are smaller in size and complexity, including customer offboardings. Associates Leads will be trained on the Thrive project management process and have opportunity to grow into a Lead role managing larger projects. The individual will serve as the main point of contact for customers and their technical resources (internal and external parties) throughout the project. The role requires the individual to drive projects to success through clear expectation setting, task management, and status updates. An Associate Project Delivery Lead will communicate with and organize Thrive internal resources including Engineers using project management software, checklists, and reports.Responsibilities<ul><li>Transition clients on and off Thrive managed services</li><li>Investigate customer project needs by working with account managers to understand project success criteria and technical requirements</li><li>Lead projects by assigning tasks to Engineers and communicating statuses to customers through status update emails and meetings. Ownership of the entire project life cycle</li><li>Work with the Finance team to properly understand client account balance and invoicing needs</li><li>Effectively communicate with client technical and non-technical staff by creating digestible project plans that organize tasks into appropriate phases</li></ul>Requirements<ul><li>Moderate experience in project management and professional services</li><li>Skilled in managing project plans, creating timelines, and keeping all parties to task</li><li>Interpersonal Skills- Strong Verbal and Written Communication, Conflict Resolution, Positive Attitude, Teamwork</li><li>Understanding of cloud computing, networking, cyber security, and disaster recovery concepts</li><li>Familiarity with Thrive technologies included but not limited to:</li><li>Office 365</li><li>Microsoft Server OS</li><li>Private Cloud</li><li>Public Cloud (Azure)</li><li>Networking (Firewalls, Switching, Access Points)</li><li>Disaster Recovery</li><li>Backup technology</li></ul>Preferred Requirements<ul><li>Project management certification (PMP, CAPM, Prince etc.)</li><li>Experience using ServiceNow (or other project management software)</li><li>Willingness to improve team process and contribute to team and company initiatives</li></ul>

Associate Project Delivery Lead is no longer accepting applications.